Unified Login with KaseyaOne

Kaseya SIEM supports Unified Login with KaseyaOne, allowing users to sign in using a single set of credentials across supported Kaseya products. Unified Login centralizes authentication and multi‑factor enforcement, making access easier to manage while maintaining strong security controls.

Using Unified Login affects how users authenticate, not how alerts are generated, investigated, or responded to.

How Unified Login works in Kaseya SIEM

When Unified Login is enabled:

  • Users authenticate through KaseyaOne

  • Multi‑factor authentication (MFA) is enforced during the KaseyaOne sign‑in flow

  • Kaseya SIEM relies on KaseyaOne for identity verification

  • Kaseya SIEM does not maintain a separate password or MFA policy for users who authenticate through KaseyaOne

Enabling Unified Login with KaseyaOne in Kaseya SIEM

An MSP Admin can enable Unified Login for all users in Kaseya SIEM.

  1. From the side navigation menu, click Settings.

  2. Select Users.

  3. In the Single Sign‑On section, enable Allow Users to Login with KaseyaOne.

If you are not already signed in to KaseyaOne, you will be prompted to authenticate. This registers Kaseya SIEM as a Unified Login module in your KaseyaOne account.

Once enabled:

  • Users can access Kaseya SIEM using their KaseyaOne credentials

  • The Kaseya SIEM shortcut appears in the KaseyaOne dashboard for eligible users

  • Authentication and multi‑factor enforcement occur through KaseyaOne

Logging in to Kaseya SIEM using KaseyaOne

To sign in using Unified Login:

  1. Go to the Kaseya SIEM sign‑in page.

  2. Enter your email address.

  3. Select Login with KaseyaOne.

  4. Complete authentication in KaseyaOne, including multi‑factor authentication.

After successful authentication, Kaseya SIEM opens automatically.

Authentication, roles, and access boundaries

Unified Login simplifies access, but authentication alone does not determine what actions a user can perform in Kaseya SIEM.

Keep in mind:

  • User roles and permissions control access to investigation and response actions

  • Organization visibility is controlled separately (for example, through Group Access)

  • Some response actions and approvals depend on user role, permissions, and account security configuration

  • Completing account security setup early helps avoid access issues when performing investigation or response actions

If you can sign in but cannot perform a specific action, verify that:

  • Your assigned role allows that action

  • Required security prerequisites are met

  • The organization is configured appropriately

When to use Unified Login

Unified Login is recommended if you:

  • Use multiple Kaseya products

  • Want centralized authentication and MFA enforcement

  • Manage users through KaseyaOne

If Unified Login is not enabled, users authenticate using Kaseya SIEM’s direct sign‑in flow.

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