Getting started with Kaseya SIEM: Overview

The Getting started with Kaseya SIEM section explains how to access the platform, confirm that it is ready to use, and complete the initial setup required before working with SIEM data.

The articles in this section focus on account access, authentication, early security requirements, and partner‑led onboarding activities. They do not explain alert investigation, detection logic, or response actions.

Use this section to understand:

• How you sign in to Kaseya SIEM and which authentication model applies

• Where authentication and multi‑factor authentication (MFA) are enforced

• What initial account security steps may be required

• How to confirm that access is working and Kaseya SIEM is ready to use

• How to onboard and configure additional customer tenants

Access experience can vary depending on how you arrive at Kaseya SIEM. Some users access the platform through Unified Login with KaseyaOne or alongside other Kaseya security products, while others use direct sign‑in to Kaseya SIEM. This section highlights those differences so you know which settings apply to you and where they are managed.

This section is intentionally access‑, readiness‑, and onboarding‑focused. It does not explain SIEM concepts, how Kaseya SIEM processes data, or how to investigate alerts. Those topics are covered in later sections once access is confirmed and customers are onboarded.

Articles in this section

This section currently includes the following articles:

• Getting started with Kaseya SIEM: Explains what to expect during first access, how early prompts work, and how to confirm that the platform is ready before proceeding further

• Unified Login with KaseyaOne: Describes how authentication works when Unified Login is enabled, where MFA is enforced, and how sign‑in behavior differs from direct access

• Securing your account with two‑factor authentication (2FA): Explains how 2FA works in Kaseya SIEM and how enforcement varies based on the authentication model

• Onboarding a new customer in Kaseya SIEM: Explains how to add and configure customer environments for monitoring and investigation

These articles are complementary, not strictly sequential. Read the ones that match your role and how you access and use Kaseya SIEM.

When to use this section

Use this section:

• When you have just received access and want to confirm sign‑in and account readiness

• When you need to understand authentication, MFA, and early security requirements

• When you are a partner onboarding a new customer into Kaseya SIEM

• Before moving on to SIEM concepts, investigations, alert handling, or response workflows